AFTERPAY COMING SOON | ORDERS OVER $100 USE CODE "FREESHIP" TO RECEIVE FREE SHIPPING
AFTERPAY COMING SOON | ORDERS OVER $100 USE CODE "FREESHIP" TO RECEIVE FREE SHIPPING
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Shipping

 

As your orders are bulk and heavy they can get expensive depending on your location. Unfortunately our website cannot calculate each location separately so we work on the following rates. If our shipping cost is less than what we charged you, we will refund you the difference. 

Up to 15kg  - $9.95

15.1kg to 24.9kg - $25

25kg to 49.9kg - $50

We entrust our parcels with Couriers Please, Fastways Couriers and Australia Post.

WANT FREE SHIPPING. Spend $100 or more and enter the code FREESHIP at the checkout.

 

Domestic Shipping & Handling

Once your order is placed we hand pour all candles to your specifications then carefully package and send. We ask that you allow us up to 3 business days to pour your order.

Dependent on your location, shipping can take anywhere from 1 business day to 8 business days.

If your order is URGENT, please email us at ljccandleco@hotmail.com before placing your order and we will do our best to fast track your order to the top of the list.

 

International Shipping 

We are currently not shipping orders outside of Australia.

 

Damages

We take great care to ensure your candles arrive intact. Should your candles arrive damaged due to transit, please contact us by email ljccandleco@hotmail.com on the day of delivery with photo evidence. We will replace any candles damaged once photographic evidence has been received.

Failure to notify us with photographic evidence on the day of delivery, will result in any replacement/s being at the discretion of LJC Candle Co.

 
Returns

Please choose your candles carefully as we do not offer a refund or return on ‘change of mind’ purchases as all candles are hand poured to your specifications.

 

Special Orders

We can accommodate special orders for businesses and special occasions such as baby showers, wedding favours and corporate gifts. Please contact us to discuss your needs.